User Experience and Information Architecture with Kirsten Hall
In the tenth episode of LiFT Studios Broadcasts, Haig Armen interviews Kirsten Hall on user-centered information architecture. Haig and Kirsten initally discuss her early forays into interaction design and information architecture, later touching on how IA has evolved over her career and why you don’t need to be able to draw (well) to be a designer.
The interview focuses early on imagining “the user,” specifically on how linking user experience to information experience involves imagining real people in real scenarios. Tried and true methods of creative problem solving, such as walls covered in sticky notes, are covered too. Kirsten also suggests strategies for smaller businesses that don’t have the budget for extensive user-testing.